Helen Sanderson Publications

Person-Centred Teams: A Practical Guide to Delivering Personalisation Through Effective Team-work (2014)
By Helen Sanderson and Mary Beth Lepkowsky, Jessica Kingsley Publications. 

A Practical Guide to Delivering Personalisation Through Effective Teamwork. By Helen Sanderson and Mary Beth Lepkowsky.

Person-Centred Teams provides much-needed guidance on person-centred working following the roll-out of personalisation and personal budgets across health and social care.

In order to deliver personalisation, you need to work with staff in person-centred ways. Straightforward and easy to read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain:

  • Purpose – how to clarify a team’s purpose
  • People – what managers need to know about each team member, and how one-page profiles can help
  • Performance – how to clarify service users’ expectations of a team’s services, and assess whether or not these are being met
  • Process – how person-centred practices can aid teamwork and help your team deliver
  • Progress – how to continuously improve teamwork and performance

Each section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways.

This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.