Case study: NKHS and Compassion@Work

Building a compassionate, practical approach to communication, feedback, and leadership in human services Overview Northeast Kingdom Human Services (NKHS) provides case management, community and home support, residential care, psychiatry, medication […]
Ushering in Transition through Person-Centered Team Reviews

As the heat of summer gives way to the gentle coolness of autumn, a metaphorical transition takes place within teams. Much like the changing seasons, teams go through a […]
Five Ways of Supporting Managers Through Tough Times: High Turnover, Fast Changes, and Heavy Workloads

Are you treading water trying to stay afloat in today’s fast-paced world? You may not know that H S A provides team level training, coaching, and facilitation to support […]
Person-Centered Thinking: Bringing Your Whole Self to Work

In the contemporary workplace, the narrative is shifting from mere productivity and output to creating environments where employees not only excel but also feel genuinely valued. A major catalyst […]
Supervision-Individualizing roles and responsibilities through supervision

With so many organizations hiring new staff, we are reminded that a new team member and their manager or supervisor can use the person-centered thinking skill, the donut, during […]
Warmth to foster healthy, productive and thriving workplaces.

Expressing warmth is a critical aspect of building trust and psychological safety in a team. And the responsibility for demonstrating warmth is shared by every team member. A warm […]
Weaving Community Connections

I’m a new weaver and recently joined a weaver’s guild of generous people who share their gifts, talents, successes, and failures freely and without judgment. As a newcomer I was […]
Discovering the Leader Within You

Self-awareness has often been cited as one of the most important capabilities for leaders to develop. Self-awareness impacts our personal sense of wellbeing and the organization’s effectiveness in delivering its […]
Why Compassion at Work?

“The cultivation of compassion is no longer a luxury, but a necessity, if our species is to survive.” – The Dalai Lama Empathy and compassion are among the top […]
Person-Centered Thinking: End of Life

A range of person-centered thinking tools focused on the end of life. This includes: relationship circles; sorting important to/for; good days and bad days; sorting what’s working/not working; “if I […]