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Difficult conversations are a natural part of working and connecting with others – especially as we bring different experiences, perspectives, strengths, or navigate challenging times. Yet many of us avoid these conversations or enter them without the skills to handle them effectively. The result is often tension, eroded trust, and missed opportunities that affect relationships, workplace culture, and outcomes.

This interactive webinar offers a preview of a deeper workshop series, Leading Difficult Conversations with Compassion, designed for anyone who navigates challenging conversations. Together, we’ll explore a practical conversation framework (OFNR – Observation, Feeling, Needs, Request) you can use to more effectively lead tough discussions – strengthening the quality and impact of your communication both in and outside of work.

All participants will leave with:

  • An understanding of why difficult conversations can feel challenging, and how to approach them more effectively
  • Greater confidence in showing up to difficult conversations with intention and care
  • An easy-to-use guide for navigating conversations with compassion and clarity

Whether you’re giving feedback, addressing performance concerns, managing conflict, or simply asking for what you need, this webinar offers a glimpse of what’s possible when we approach difficult conversations with intention and compassion.

For more information contact Holly@helensandersonassociates.com