Recruitment: what should we measure?
Yesterday three excellent candidates accepted the roles of Community Circle Connector and Practice Coach. The recruitment workshop was a powerful experience. People left wanting to keep in touch with each […]
A healthy, happy workforce in homecare
Michael Marmot started his talk with Alan’s story. This was the most impactful talk that I heard at the Hay Festival this year. Hay is the literary equivalent of Glastonbury, […]
How can we attract Generation Z into care?
When I first heard about the different Generations I was suspicious, it sounded like mass stereotyping. When I heard Simon Sinek blame parents for their role in creating Generation Y I was […]
If Zappos did homecare would it look like this?
A little over two weeks ago I did one of the scariest things I have done all year. I was in the US, with nearly 200 of my peers from […]
Getting skin in the game- starting a provider organisation
Abhishek’s blog crystallised something that I had been feeling but had not been able to articulate as clearly as he did. Over the last two years I have been a […]
What has ‘clean’ go to do with quality?
Working out how to measure the right things can be difficult. It’s easy to fall into the trap of counting what’s easy and missing what matters. That seems to be […]
3 tests of a good purpose statement
I am a bit of a quality nerd. I did a masters in Quality Assurance in Health and Social Care at Leeds  in the 1980’s. I would enthusiastically tell people […]
Co-ops and Wellbeing Teams- a meeting of hearts and minds?
My colleague Jackie LeFevre is a values specialist, and part of the Minessence Values Framework co-operative. We have been working together to define and demonstrate values within Wellbeing Teams. Here […]
3 reasons why we need more co-operatives and self-managed teams in health and care
Co-operatives have been around since the 19th Century, and still feel relevant today. I am interested in them because of my work with Wellbeing Teams: both share a common thread of […]
Values in induction
All five Wellbeing Teams have now completed their induction and are up and running. Like our recruitment process, we realised that how we approached induction would need to be very […]