Using the tool

You can use the good days and bad days tool with an individual or within a team, to help you to learn and understand more about how best to support people. Here are some tips for using this person-centered thinking tool:

  • Write detailed and specific statements and avoid generalizations such as ‘receiving the support I need’. What does this support look like and who is involved?
  • Make sure that the focus is on the person being supported. What makes a good day or bad day for them, not for the staff supporting them. 
  • Don’t see bad days as something that can’t be fixed. What can you do to make sure that the person has more good days and less bad days? 

Karen is a manager of a busy office. She used this tool to identify what she could do to have more good days and less bad days at work. Read Karen’s good days and bad days and pay particular attention to Karen’s suggestions of what it will take for her to have more good days and less bad days.

Karen’s good days and bad days: