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Key points

  • Person-centered thinking shifts the power and control towards the person.
  • All of the tools support you to gather, analyze, action and review information so that you can support a person to live the life they choose.
  • Asking the right questions is the key to finding out the right information, which in turn will help you to provide the right support.
  • When we plan with someone we are making a promise to change their life. This means that the plan itself is not the outcome; the outcome is helping someone to live life on their own terms.
  • Person-centered planning is an ongoing process of listening, learning and action; focused on what is important to someone now, and in the future.

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